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Lead Van Driver

Summary:
"1. Fundamental knowledge of the business
2. Understanding of business until concepts, practices and procedures; exhibits knowledge base in specific area
3. Basic change agent skills and ability to apply the skill set
4. Relationship management/human relation skills
5. Strong communication skills
6. Knowledge of and ability to use communication and technology tools used within KAR Auction Services, Inc. and subsidiaries
7. Comfortable working with highly sensitive personal and confidential information"
Job Description:
1. Provide prompt and courteous problem resolution
2. Maintain relationships and open lines of communication with all clients as needed
3. Ensure proper follow through on all directives, bulletins, and schedules
4. Practice and promote teamwork at all times, and set a good personal example of attitude and performance
5. Resolve any customer complaints in a friendly, courteous manner and advise designated manager of all serious complaints or incidences
6. Interprets and applies company's Terms and Conditions in a fair and impartial manner
7. Practice and promote teamwork at all times. Set a good personal example of attitude and performance
8. Make sure all area conditions do not threaten employee safety

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