Integrity Staffing Solutions
Shift Leads are energetic, decisive, and engaging, while managing multiple priorities in a changing warehouse environment.
They are go-to, problem solvers!You'll be responsible for all day-to-day operations taking place on their scheduled shift.
Through the use of trend analysis, reporting and personal observations, ensuring our hourly associates receive the support and guidance needed to successfully perform their role for the Client.
Essential FunctionsAn individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.
Coordinate and manage large group meetings for hourly associates, including first day Welcome Meeting.
Provide performance feedback and disciplinary action, including terminations, for hourly associates.
Build Relationships with Client managers through daily interaction and weekly meetings.
Solicit their input of hourly associate performance and department concerns.
Provide them with the guidance and support needed to ensure your partnership is contributing to their success.
Maintain open door policy with hourly associates, answering questions regarding policies and procedures, active listening of concerns and issues raised, escalating issues as appropriate, and maintaining confidential conversations.
Analyze data for trends and outliers that need to be addressed.
Communicate findings, contributing factors, and potential solutions to their Manager and Client managers.
Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, make recommendations for corrective action as needed.
Maintain appropriate levels of confidentiality, while managing workflow for company and onsite client projects.
Participate in site and company project teams with focus on process improvementCreate and monitor work plans for Shift Coaches if needed.
Manage the performance and development of Shift Coaches, ensuring workloads are distributed appropriately and in a manner that will optimize service.
Minimum RequirementsHS Diploma or GED3
years supervisory experience, large group experience a plusExperience in client relations, preferably in warehouse or staffing environmentSuperior customer service, organization and time management skillsAdvanced level Microsoft Excel and Web-based Applications/SystemsExcellent verbal and written communication skillsAbility to operate and problem solve in a fast paced, and fluid environmentAbility to adjust schedule for work overtime and be present during changing business needsDesire to learn and develop beyond current roleAbility to work onsite at Client location and adjust schedule based on business needs.
Must pass background check and drug screeningMust have reliable transportation to and from work locationIntegrity CB1OPDallasXLR8About the Company:
Integrity Staffing Solutions.
Estimated Salary: $20 to $28 per hour based on qualifications.
They are go-to, problem solvers!You'll be responsible for all day-to-day operations taking place on their scheduled shift.
Through the use of trend analysis, reporting and personal observations, ensuring our hourly associates receive the support and guidance needed to successfully perform their role for the Client.
Essential FunctionsAn individual must be able to successfully perform the essential functions of this position with or without reasonable accommodation.
Coordinate and manage large group meetings for hourly associates, including first day Welcome Meeting.
Provide performance feedback and disciplinary action, including terminations, for hourly associates.
Build Relationships with Client managers through daily interaction and weekly meetings.
Solicit their input of hourly associate performance and department concerns.
Provide them with the guidance and support needed to ensure your partnership is contributing to their success.
Maintain open door policy with hourly associates, answering questions regarding policies and procedures, active listening of concerns and issues raised, escalating issues as appropriate, and maintaining confidential conversations.
Analyze data for trends and outliers that need to be addressed.
Communicate findings, contributing factors, and potential solutions to their Manager and Client managers.
Communicate and audit adherence to safety and employee relations policies, investigate complaints or deviations from policy, make recommendations for corrective action as needed.
Maintain appropriate levels of confidentiality, while managing workflow for company and onsite client projects.
Participate in site and company project teams with focus on process improvementCreate and monitor work plans for Shift Coaches if needed.
Manage the performance and development of Shift Coaches, ensuring workloads are distributed appropriately and in a manner that will optimize service.
Minimum RequirementsHS Diploma or GED3
years supervisory experience, large group experience a plusExperience in client relations, preferably in warehouse or staffing environmentSuperior customer service, organization and time management skillsAdvanced level Microsoft Excel and Web-based Applications/SystemsExcellent verbal and written communication skillsAbility to operate and problem solve in a fast paced, and fluid environmentAbility to adjust schedule for work overtime and be present during changing business needsDesire to learn and develop beyond current roleAbility to work onsite at Client location and adjust schedule based on business needs.
Must pass background check and drug screeningMust have reliable transportation to and from work locationIntegrity CB1OPDallasXLR8About the Company:
Integrity Staffing Solutions.
Estimated Salary: $20 to $28 per hour based on qualifications.
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